How long does the account verification process take?
Usually, verification at Pin up does not take very long.
- After you upload your documents (ID card, passport or driving licence, and sometimes a utility bill), the security team will review them.
- In most cases it takes from a few minutes up to 24 hours.
- If there is a high load or some document is unclear, it can take up to 2–3 business days.
- You will get a message in your account or by email once your casino account is verified.
Tip for users in Bangladesh: upload clear colour photos, make sure your name and date of birth match your Pin up profile, and avoid cutting any corners of the document. This usually makes the verification faster and smoother.