What if my bet at Pin up was settled wrongly?

If you think your bet was settled wrong at Pin up, you should quickly ask for a re-check.

Do this:

Open bet history: Log in, go to “My bets” or “Bet history” in your account.
Check details: Confirm event result, odds, stake, and final settlement (win/lose, amount paid).
Take screenshots: Save the bet slip, match result page, and any proof (livescore, official site, etc.).
Contact support:
- Use live chat on the site/app, or
- Email support with your bet ID, date, event, and what is wrong.
Wait for re-calculation: The support team will re-check with their data provider and correct the payout if there is an error.

Note: Casino games are usually final, but for sports bets, always report wrong settlement as soon as possible after the result.